Frequently Asked Questions
Feeding Information
How should I introduce my newly purchased Growing Paws food to my dog? The best way to change your dog's food is to do it gradually. The main thing is it to take it a step at a time, probably over the course of a week or so. We recommend starting with a mixture of a quarter Growing Paws and three quarters of the current food. You would then increase the amounts to half and then three quarters, until eventually you are sure that your doggies digestion is fine! Remember, the slower the transition the less chance there will be of upsetting your doggie's stomach.
When should I switch my puppy to an adult recipe? Transitioning from puppy food to adult food is an important step in your dog’s growth. Most puppies are ready to switch to adult food around 12 months of age, but this can vary depending on their breed and size. Smaller breeds typically mature faster and may be ready for adult food by 9 to 12 months, while larger breeds might need to stay on puppy food until 18 months due to their slower growth rate. The key signs it's time to make the switch include: Growth slowing down: When your puppy stops growing rapidly and starts to maintain a more stable weight, it's usually a sign they’re ready for adult food. Body condition: If your dog has reached a healthy, adult weight and body condition, it may be time to switch to food that is formulated for maintenance rather than growth. Always check with your veterinarian to tailor the transition to your puppy’s specific needs!
My dog is very fussy and a sensitive stomach, do you have anything suitable? We absolutely do! This is by far the most common question we are asked. At Growing Paws are recipes are designed to be highly digestible, nutritious and extremely tasty - so all of our diets are perfect for fussy eaters. Our diets are wheat-gluten free and naturally hypoallergenic, meaning they are easy on the dogs tummy. Even better, why not try your dog on one of our 2kg starter bags to see how they get on over a short period.
My dog needs a Grain-Free diet, do you have anything suitable? Yes, our Salmon & Potato diet is perfect for those that can't have grain. We also offer 2kg starter bags that let you taste test oover a short period.
How much do I need to feed my dog? The amount you feed your dog will depend on a number of factors such as size, weight and activity level. All of our labels will provide you with some approximate recommended quantities to help you. Please remember that you may need to adjust the amount of food you give your dog over time.
Placing An Order
Where do you deliver? At present, we only offer delivery of our Dog Food range within Northern Ireland due to shipping costs. However, our Treats & Accessories can be delivered nationwide.
When will my order arrive? If you live in BT1 - BT23 postcode we will aim to deliver your order within 2 working days, however often this will be the next working day If you live outside these post codes, then delivery is normally 2-3 working days. If however your doggie needs their food quicker then please drop us a message and we will do our best.
Who will deliver my order? We are proud to deliver over 90% of our orders directly. However, should that not be possible we trust our delivery partners City Air Express to provide you with the same exceptional service.
What if I'm not at home when you deliver? We can leave the food in a designated safe place or with a neighbour. Please provide us with this information in the special instructions at the checkout. If no details are provided then we may need to re arrange delivery at an additional cost.
Which payment methods can I use when placing my order? We accept PayPal as well as all major credit and debit cards.
Still have questions or just want to find out a little more?
Use the 'contact us' page or hit us up on social media and we'll aim to get back to you within 24 hours.